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Privacy Policy for getssg.com

1. Introduction

Superior Seamless Guttering LLC ("SSG", "we", "us") operates getssg.com to offer gutter, siding, and window services in Ponca City, OK, and the surrounding 50-mile area

2. What Information We Collect

  • Contact details: name, email address, phone number, property details submitted through forms.

  • Project-related data: type of property (residential/commercial), requested services, uploaded photos or documents.

  • Device and usage data: IP address, browser type, site navigation, cookies, and analytics.

3. How We Use Your Information

  • To provide free estimates, schedule inspections, and deliver services.

  • To communicate service appointments, confirmations, and support.

  • To improve site experience, marketing outreach, and internal operations.

  • To comply with legal, safety, or insurance-related obligations.

4. Cookies and Tracking

We use cookies and tracking tools to remember form entries, analyze traffic, personalize content, and measure website effectiveness. You can disable cookies via browser settings, though some features may not work properly.

5. Sharing Your Data

  • Shared with trusted service providers (e.g., CRM platforms, email systems) solely to facilitate service delivery.

  • Only shared with third parties if legally obligated.

  • We do not sell or rent your personal data.

6. Data Retention

We retain your information for as long as needed to fulfill service obligations, respond to inquiries, or comply with legal retention policies.

7. Your Rights

You may request access to, correction of, or deletion of your personal data. You can also unsubscribe from marketing communications at any time.

8. Children’s Privacy

getssg.com is not intended for use by children under 13. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The current version will be posted at getssg.com.

Terms of Service for getssg.com

1. Acceptance of Terms

By accessing or using getssg.com or booking services through it, you agree to these Terms of Service.

2. Services Provided

SSG provides seamless gutter installation, gutter cleaning and maintenance, siding installation and repair, and energy‑efficient window replacement for residential and commercial properties in Ponca City and nearby areas (~50-mile radius)

3. Free Estimate

  • We offer free gutter and siding inspections and consultations.

  • Estimates are based on preliminary data. Final cost may change after in‑person measurement and inspection.

4. Booking and Payment

  • You can request services via the website or phone at (580) 763‑7065.

  • A service agreement or written invoice will be issued prior to work beginning.

  • Payment methods accepted: typically credit card, check, or cash. Terms, deposits, and due dates will be detailed in your service agreement.

5. Scheduling and Completion

  • Once estimate is accepted and any required deposit is received, we schedule the work.

  • Most residential gutter installations are completed within a single day (depending on scope)

6. Warranty & Workmanship

  • All installations use high-quality aluminum K‑style gutters and trusted materials.

  • We provide a workmanship warranty; manufacturer and material warranties vary by product.

  • Notify us promptly of any defects or issues covered under warranty.

7. Customer Responsibilities

  • Customers must ensure safe, unobstructed property access and disclose any pre‑existing damage or constraints.

  • Protect sensitive landscaping or property features; we will exercise care but are not responsible for hidden or fragile fixtures.

8. Limitations of Liability

  • We are not liable for pre-existing structural defects or damage outside of our control.

  • Liability is limited to the cost of the services provided; we are not responsible for indirect or incidental damages.

9. Cancellations & Rescheduling

  • Cancellations more than 48 hours before a scheduled service may receive a full refund of any deposit.

  • Last-minute changes or cancellations may incur a fee, at our discretion.

10. Disputes & Governing Law

  • Engage in good‑faith discussions first to resolve any issues.

  • If unresolved, disputes will be subject to binding arbitration in Oklahoma, under Oklahoma arbitration laws.

11. Modifications to Terms

We may revise these Terms at any time; changes will be posted on getssg.com. Continued service use constitutes acceptance of the updated Terms.

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